AI file won't import


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  • #30373

    I have an .ai file from a client that will not import into MTC – just get “nothing to import” message.  the user manual says MTC will only import version 9.0 or later.   When I open the .ai file in question – I get the message below.  Does this mean it is too old a version for MTC?  If so, is there a way I can fix this or do I need to ask the owner of the file to resend updated version?

    Thank you!Screen Shot 2018-01-29 at 10.09.20 PM




    With the file opened in AI, try copy/paste from AI to MTC. That should work.  Alternatively, just resaving in the current version of AI should also make it work with MTC or exporting as PDF, EPS, or SVG.  Note, however, if this is a print and cut application, you might want to do your printing from AI in case the color profiling is important. I can help you further with this.

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