I have an original Zing. Always works with no problems. I am cutting a design where it is cutting and suddenly raises the blade and follows the pattern of the cut line then drops down and resumes cutting. This same section gets skipped every time. I have recreated the file, changed the designs position on the page, adjusted offset and blade height. I continue to have the problem. Any ideas how to fix this?
I’m having the same issue, but with the test pen (I haven’t graduated to using the blades yet 🙂 ). Was there a resolution on this issue? I’m still searching online, but this is the closest thing to the issue I’m having that I’ve been able to find.