KnK Force making random cuts …

This topic contains 8 replies, has 2 voices, and was last updated by  Sandy 1 week ago.

Viewing 9 posts - 1 through 9 (of 9 total)
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  • #31626

    saartjie.venter
    Participant

    I have a KnK Force and lately it just make  random cuts up and down while it is working.  There are no nodes that can cause it and it does not happen at the same place in the images when using the same image over and over.  I’m too scared to use my FORCE for it might damage the bits while engraving or cutting hard material.image1image1

    #31628

    Sandy
    Moderator

    (1) What version of C3 are you currently running?

    (2) Where do you create your SVG files?

     

     

    #31703

    saartjie.venter
    Participant

    Where can I see which version I’m running? Sorry for looking stupid, but my technology skills are not so good. I think this might be the problem because I’ve never updated since I bought my C3 more than a year ago.

    I’m using Make-the-Cut which worked perfectly well.

    #31704

    saartjie.venter
    Participant

    I’ve just discovered I have version 0.5.40 installed. Is that the latest?

    #31709

    Sandy
    Moderator

    C3 is now at 0.5.57.  If your Force isn’t on a network that also has Internet, then you can update manually using the instructions in the Force with C3 User Manual. It’s in Section 4.03.3.

    http://www.iloveknk.com/0um/Force-with-C3/KNKForce-with-C3-UM.pdf

     

     

    #31710

    Sandy
    Moderator

    and if you still have issues, please send the SVG file to me at smccauley45@cox.net so that I can test it on my Force.

    #31712

    saartjie.venter
    Participant

    Thanks Sandy. I’ll see if I can fix it and if not, will get back to you.

    #31713

    saartjie.venter
    Participant

    I did it!!!! Thank you so much – I’ve made a few cuts with no problems. Seems to me it is fixed!

    #31722

    Sandy
    Moderator

    You’re welcome! That’s good news!

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