KNK Max Air Wont go back to the point of Origin

This topic contains 3 replies, has 2 voices, and was last updated by  rachel 1 month, 3 weeks ago.

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  • #36451

    rachel
    Participant

    I need some help.

    I have the KNK Maxx Air 24inch. I am using it with a mac, and MTC program. It cuts great, the only thing is it wont go back to the point of origin. I end up having to shut the machine off and resetting after each time i cut something. If i don’t the knife stays down and drags itself back to the start when i try and cut something else out after the first file. I believe that i have the drivers upto date. What else can i do? Thanks

    #36454

    Sandy
    Moderator

    You should be able to adjust the Data Throttle settings as mentioned in Appendix B. This is necessary at times on a Mac computer and is related to MTC running on the Wine emulation platform versus being a true Mac program. Here’s a screenshot from the manual.  By the way, if you have other issues, you might want to think about getting Sure Cuts A Lot 5 as it has a true Mac version and is preferred by a lot of Mac owners over MTC.

    Capture

    #36455

    Sandy
    Moderator

    Note also that you may need to keep tweaking those values until the problem goes away. It varies from one Mac to the next, unfortunately.

    #36456

    rachel
    Participant

    OK Thank you.

     

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