Hello! I have a Zing Orbit and it turned off in the middle of a cutting session and now won’t turn back on. I thought it might be the power supply, but I replaced it and no luck. It makes an electrical whining noise when I push the power button. I haven’t been able to find anything online about a solution to this. Anyone have any idea?
I put in a support ticket in May but have not received a response as of yet. I submitted another one today.
Did you replace the power supply with one purchased from KNKUSA? You can’t necessarily use anything that seems like it will work. In fact, it can severely damaged the cutter if the specs are not identical.
I contacted KNK USA but I don’t see a response here yet. If you hear anything directly via email, please post back. Also, the email will probably come from Plotter Geeks instead of KNK USA, so check for that… also in your spam folder.