Not normal at all! The blades would have been inside a clear plastic little cylinder. And I”m not sure about the test pen. But we’ll get that taken care of tomorrow.
If you are eager to get started, you can go ahead and use any kind of pen for testing and drawing and learning how to operate your ZO while you want. Just a regular Bic type pen will work… the front screw just needs to be able to “squeeze it” tight.
I believe Lanela has responded to the ticket you created. However, the blades, pen and documentation is typically slipped into the cutting mat sleeve. Is it possible that the sleeve was torn and the extras slipped into the box? If you wouldn’t mind, double check to see if you have any “goodies” floating around in the bottom of the box. If not, we will have the blades and pen tool sent out ASAP!