On July 3rd I was cutting like normal and on my 3rd cut the zing dropped the blade and made a shrill sound but never moved. Turned everything off restarted….nothing. Left it be and tried again yesterday and still the same. I submitted as support ticket but hoping someone has an easy answer so I can get my girls shirt done
Has someone gotten to your ticket? This sounds like it may be something that our technician would need to diagnose with you. If not, please feel free to give him a call at 800-268-3672.