The needle holder does not go down

[f.t.o88]

In fact, I have more than one problem, but first I want to solve this, because it is the basis

When a command is given to the zing, everything is done, the mat moves, and the head, except for the needle holder, does not come down
Is there a solution to this?

I have a (Zing Orbit)

[Sandy]

I’m the same person helping you on Facebook. I believe you’re going to post a video?

Thanks,

Sandy

[Author]

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