In fact, I have more than one problem, but first I want to solve this, because it is the basis
When a command is given to the zing, everything is done, the mat moves, and the head, except for the needle holder, does not come down
Is there a solution to this?
Remove the blade carriage cover so that you can examine the cutting head to see if a piece of material got caught up inside and is preventing the head from dropping down.
You just remove the 2 screws on the left side and it should come right off. You can also open the lid on your ZA, if that helps. It pops open on both sides where it meets the end caps.