Computerized Cutting Systems and Supplies – KLIC-N-KUT › Forums › Cutters & Equipment › KNK Zing / Air / Orbit › Ugh so done with my machine at this point…
Tagged: media tears
May 12, 2019 at 1:04 pm #38205
I got my machine in October last year as a gift from my fiancé because I had lost three family members in March. It was bought because I had went into deep depression. At first I loved it because I was out of the bed again. Took forever to figure out , but honestly compared to cuts I see from other cutters mine doesn’t compare at all. I wish I had gone with them. I go over the check list completely and still my cuts either tear or don’t cut through. I decrease blade and it doesn’t cut through I increase blade or force then the media tears at the corner.May 12, 2019 at 2:53 pm #38206
May 12, 2019 at 3:01 pm #38207
- Here’s some photos maybe y’all can help. But I’m seriously thinking about selling it. I’ve been through 6 sheets on just test cuts. What’s the point in having a machine that you littered don’t get any projects done? I am using brand new blades I just purchased thinking that was the problem.
These are just part of the 6 sheets I’ve used for test cuts. I have my flow sheet in front of me. I’ve decreased blades, speed, force then I increased blades, force. New blades and new mat. Nothing works. And yes I submitted a ticket but nothing.May 13, 2019 at 12:00 pm #38209
In my opinion, it’s the blade holder/blade combo. I’ve found that if you add some lubricant to the blade holder it will help the blade swivel properly in the event the blade might be a tiny bit off spec. Try this: https://www.iloveknk.com/Support/Tutorials/Klic-N-Kut/Zing-Orbit/Lubricating-KNK-Blade-Holder.pdfMay 13, 2019 at 12:45 pm #38211
I oiled it and tried again all morning and it’s still messing up. However, I did find an earlier post from someone who had about the same type cuts from her machine and she bought a new blade holder and blade and it seemed to improve her cuts. I am ordering those today so hopefully that fixes the issues. I went through so much to learn this machine it truly does make me feel ill to think of selling it. LOL.May 13, 2019 at 5:21 pm #38214
If you have the exact same issue, then please start a support ticket with KNK USA and post the ticket number here. I’ll make sure you get this addressed right away. Also, I’m sorry for the loss you experienced in your family. That must have been extremely difficult and my heart goes out to you.May 13, 2019 at 8:59 pm #38216
Thank you! I think I already have a ticket open. I believe you replied to me it’s how I knew to oil the blade holder. Yes. It’s 17381. I just bought these blades and received them on May 6th hoping that would fix it.May 14, 2019 at 11:19 am #38217
Oh sorry! I answer customers all over the place and my short term memory is the pits. You can reply to the same ticket after getting your new blade holder, if needed, or start a new one. Either will work. 🙂May 14, 2019 at 1:04 pm #38218
Thank you! I completely understand 😂!May 20, 2019 at 6:28 pm #38258
I got my new blade holder and blades today and so far ( knock on wood) the cuts are Looking amazing!! Thank you Sandy! If I have anymore trouble I’ll let you know!May 21, 2019 at 11:37 am #38259
Yay! Big difference!
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