Zing Orbit Firmware Update

This topic contains 3 replies, has 2 voices, and was last updated by  Sandy 6 months, 1 week ago.

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  • #28791

    Sandy
    Moderator
    Attention: Zing Orbit Owners!
     
    A new firmware update is ready for installing. This update will cause the white light to turn red if a scan fails during the PNC process. You can then click on Cancel in the software and press the power button once to return to white light status and try the scan again. The UM has also been updated. Read Section 1.14 regarding how to download and update the firmware. Feel free to post any questions or concerns here.
    #28955

    Michelle
    Participant

    Hi Sandy. I downloaded the new firmware but am having trouble figuring out how to install it. In the UM, I get as far as Step 5: Click on Settings and then click on Update Firmware at the bottom of the window. On my screen, there isn’t a button that says “update firmware” in that spot. I’m running SCAL4 pro (the latest version) on a Mac. Any thoughts?

    Screen Shot 2017-12-16 at 7.02.22 PM

    #28960

    Michelle
    Participant

    Hi Sandy. I downloaded the new firmware but am having trouble figuring out how to install it. In the UM, I get as far as Step 5: Click on Settings and then click on Update Firmware at the bottom of the window. On my screen, there isn’t a button that says “update firmware” in that spot. I’m running SCAL4 pro (the latest version) on a Mac. Any thoughts?

    Screen Shot 2017-12-16 at 7.02.22 PM

    #28973

    Sandy
    Moderator

    If you are verifying the version of SCAL4 Pro by checking under Help, then you’re not on the latest. That function is broken. Unfortunately, you need to actually go to Craft Edge’s web site to get the latest which is 4.068.  Here’s a link:

    http://www.craftedge.com/download/download.html

     

     

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