Chad Youngblut

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Viewing 15 posts - 121 through 135 (of 161 total)
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  • in reply to: Zing suddenly not connecting. #3677
    Chad Youngblut
    Keymaster

    Great news! Glad you got all fixed up 🙂

    in reply to: lines not closing (probably an offset problem) #3676
    Chad Youngblut
    Keymaster

    This seems quite odd. Its like the offset is multiplied by some crazy amount making those tails. Would you please give Ron a call at 800-268-3672? He should be able to figure this out!

    Talk soon.

    in reply to: Cutting strip #3621
    Chad Youngblut
    Keymaster

    Hi Lynn,

    Its actually best to use a spray adhesive on the backside of the cut strip, then apply it back into the trough on the Zing. Superglue would probably make one heck of a mess and “uglify” your Zing 😛

    The only time you need to replace the cut strip is when you get a deep valley in it, or if it has been torn up from lots and lots of use without a cutting mat.

    Hope this helps!

    in reply to: Zing suddenly not connecting. #3620
    Chad Youngblut
    Keymaster

    Hi Cazzy,

    Happy to help! What operating system are you on?

    in reply to: Curved corners, bowed lines and horrible text #3535
    Chad Youngblut
    Keymaster

    We’ll have to see! I’ve talked with Andy (the developer of MTC) about this in the past, and it’s a bit of a head scratcher, for both of us!

    in reply to: Glitch while cutting #3533
    Chad Youngblut
    Keymaster

    Hi Michael & Jo,

    Thanks for the info, and do let us know if that helps! Typically, raising the amount of ms does the trick, but complex images might require a little more.

    Talk soon!

    in reply to: selecting and grouping #3532
    Chad Youngblut
    Keymaster

    Hi irail,

    Just to be clear, are you asking if there is a better way to select and group certain elements from withing MTC? If so, the best way to do this is using the layers pallet. You can place individual paths, [or specific groupings of paths] on their own layer. From there, you can lock and unlock certain layers. You can also turn layers off, if you want to cut only part of your files at ones.

    I hope this helps! Let us know if you have any other questions.

    in reply to: Curved corners, bowed lines and horrible text #3483
    Chad Youngblut
    Keymaster

    Hi Jesse,

    I’ve seen this a handful of times where the user needs to virtually double the offset to work properly. I’ve tested blades sent back from other users experiencing this, and have been able to cut well with the correct offset. My assumption is that there is something to do with the software / computer. Unfortunately, I haven’t personally experienced this, so I can’t recreate the problem. I’ve also talked with the software developer about this and he’s not too sure what would cause this easier.

    Although I’m not able to provide you with any answers as to why it happens, my suggestion is to simply double the blade offset value for the given blade.

    Hope this helps!

    in reply to: Maxx Spec question #3482
    Chad Youngblut
    Keymaster

    Hi lseffrood,

    There were no real changes in the MAXX line to speak of. Not until the MAXX Air came out, that is. We have customers that have been running the MAXX since they came out and still running strong 🙂 We have very few mechanical issues with the line.

    We were selling the older model MAXX for $960. I’d say anything within that range would be a fair price. Maybe between $900 – $960(?)

    Hope this helps!

    in reply to: Bluetooth Radio installation #3481
    Chad Youngblut
    Keymaster

    Hi Jess,

    Any USB to Bluetooth adapter should work just fine! There’s no specific brand or type recommended since all seem to work rather well.

    Let us know if you need anything else!

    in reply to: Making Own PNC with CAD Drawing #3458
    Chad Youngblut
    Keymaster

    Got it! From what I can see, you’ll need to use pixel trace, since MTC can’t import DXF files.

    Hope this helps!

    in reply to: Making Own PNC with CAD Drawing #3455
    Chad Youngblut
    Keymaster

    Hi Peter,

    You’re correct — You would need to bring the cut portions into MTC in order to perform a cut. May I ask what CAD application you’re using?

    Thanks.

    in reply to: Making Own PNC with CAD Drawing #3443
    Chad Youngblut
    Keymaster

    Hi Peter,

    You sure can. The registration system works by placing the reg marks around the outside perimeter of your object. The benefit of this is that you can draw a rectangle around your object in the program you design in, and use the corners as surrogate registration marks. You’d simply need to make a “cut file” to bring into our software, MTC. It would consist of only the perimeter cuts and the drawn rectangle. This allows you to design and print in whatever application you’re most comfortable with, and leave only the cutting to MTC. We have a lot of printing press companies that do this.

    Hope this helps!

    in reply to: Bluetooth Radio installation #3442
    Chad Youngblut
    Keymaster

    Hi Jess,

    As with anything, these adapters can definitely fail. If you’ve had your machine for less than 3 months, we can replace the Bluetooth to USB adapter under warranty! Let us know and we can get a replacement out to you.

    Take care.

    in reply to: Glitch while cutting #3441
    Chad Youngblut
    Keymaster

    Hi kenjh,

    If you’re having a similar issue, the optic limit switch might just need to be slightly adjusted, as like above, I suggest giving Ron a call at 800-268-3672, and he should be able to walk you through this. It’s quite simple and you should be up and running quickly!

    Take care.

Viewing 15 posts - 121 through 135 (of 161 total)

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